Product: Air Canada Flight Booking Clear all filters (3 of 3 reviews match)
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1.3
Details
I've flown many times on air Canada thinking it would get better each time, but everytime the service is worse and worse, it came to a point where I decided to file a complaint (delayed flight and damaged bag), I called their number they directed me to a website .....
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Review
#1343840 Review #1343840 is a subjective opinion of poster.
Service
Air Canada Flight Booking
1.0
Details
So we are finally arriving on Monday morning and missed the work instead of arriving in the evening the day before. First time to book with Air Canada and never again! BTW, Canadaian custom is a mess! so many people in one hall crossed each other without clear...
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Review
#1066565 Review #1066565 is a subjective opinion of poster.
Service
Air Canada Flight Booking
Reason of review
Poor customer service
1.4
Details
I called on Air Canada, the clerk confirmed that I have a credit, took all my data, began to issue my ticket and at the end, he told me he was able to finish because my credit has expired. Why they said that I had until Nov/16 to use the credit? The company can not...
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1 comment
Anonymous
#1240707

When you bought your tickets, you tick a box which said that you read and agreed to the terms and conditions of the airlines. Was that not true?

Were you lying? The Air Canada website clearly says that agents cannot modify the written terms of the airlines. So when the agent told you 1 year from November, 2015, you KNEW the agent was mistaken, because when you purchased the ticket you read on the website "Please note that ticket validity is one year from original issue date and subject to fare rules." Yet, you failed to inform the agent of his mistake.

Now you complain. It is clear that the credit is only good from one year from the "issue date." Don't blame others for your failures.

Review
#954721 Review #954721 is a subjective opinion of poster.
Service
Air Canada Flight Booking
Cons
  • Do not fly with them
  • Are the worst airlines ever
Reason of review
Return, Exchange or Cancellation Policy
Loss
$800
Preferred solution
Full refund
Tags
  • Disgusting Airlines

Contact Air Canada Customer Service

Mailing Address:
Air Canada Centre
7373 Cote Vertu West
St. Laurent, Quebec H4Y 1H4
Phone:
(888) 247-2262
All Air Canada Contacts